Dear Name,
It is some time since we dispatched your order (Order No. XXX) and payment had not yet been received. The details are shown on the enclosed statement.
Our terms of business require prompt payment.
Could you please pay the amount due now, If you have already paid, and this letter had crossed your payment in the mail, Please accept our thanks, If you have any query regarding this account, Please complete the enclosed from and return it to us.
Sincerely yours
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